We are really pleased with the customer service and product quality from Innova Solutions which is always of the highest standard, and are happy to recommend their services as an excellent supplier.
I have had the pleasure of using Innova Solutions as a supplier for the past 13 years, their products are of a high standard, their sales staff are helpful and courteous at all times, their service is quick, reliable and first class. I know and trust this company.
Dealing with Innova Solutions is always a positive experience. Glenn and the team are open, honest and always give that little bit extra.
In all of my meetings with Innova Solutions I always feel a sense of “working together” that brings sustainable rewards for both our mutual businesses. Long may it continue.
Our organisation has been trading with Innova from ‘day one’ and the service, product quality and attention to detail has always been first rate. The company ethos, championed by owner Glenn Dunleavey, has always been to have the customer at the ‘centre of their thinking’ and is epitomised at every touch point, from order capture to parcel delivery.
Our business works with a number of Global manufacturers who demand a fast efficient service and our relationship with Innova Solutions has allowed us to ensure we continue to support our customer’s needs & requirements.
Innova Solutions always give us technical advice in a language that we can understand. They cut through all the jargon and ensure you understand how their products work. They explain it a practical and sensible way.
Many times we have referred clients direct to Innova as we know they will receive the sort of service we endeavour to give ourselves.
On a product front they are always pushing the boundaries of innovation and seeing what is required in our industry. If we have special product requirements they are willing to develop products to suit these specific applications.
Since starting my business almost six years ago I have worked hard to surround ourselves with good, reliable supplies who understand our needs. Suppliers who have in depth product knowledge and generally are good to deal with on all fronts. Innova fall into all these categories, they have always been extremely helpful and very knowledgeable in their particular field of expertise and very reliable. My dealings normally are with Linda or Michael and I must say they are both first class and very customer focused. I would not hesitate to recommend Innova Solutions to anybody who has a requirement for their goods and services.
Innova are our first choice for bonding solutions. Good products. Good service. Good knowledge. Exactly what we need, so our customers feel the same towards us.
We have used Innova as our primary supplier of photoluminescent and anti-slip products over the past decade. They never fail to deliver on service and quality. Having this kind of support from your supplier makes doing our job a lot easier and allows us to maintain our own high standards. Their knowledge of the industry and technical requirements ensures that we remain at the cutting edge of innovation within the sign industry.
Our company brand is synonymous with customer service and technical support and our partnership with Innova Solutions compliments this perfectly. I could not wish for a better service from a supplier and their friendly but professional approach makes them a joy to deal with.
Our Group is renowned for high quality and performance and have historically used the market leaders to supply our materials. Innova Solutions have, through a process of surveying our needs and product testing, proven that their products conform to our stringent standards and have yielded cost-savings which is an important consideration in a competitive market. As their name suggests, they fit our forward thinking ethos by constantly introducing us to new, cutting-edge technologies.
I have classed Innova Solutions as a Strategic supplier due to their excellent service levels, technical knowledge, quality, price, on-time delivery and exceptional delivery when needed. Over the years, as we have grown and changed, Innova Solutions have always been there to support us. Glenn and his team are always quick to respond if we have a bonding issue, offering a prompt solution, when time is of the essence.
Innova Solutions Ltd supplies us with SignFix 7 and other adhesives on a regular basis. Delivery is always prompt and they are an efficient company to deal with.
I first turned to Innova Solutions in June 2004 after repeated supply problems with a former supplier and haven’t looked back since. Their supply performance is first rate with my orders arriving on time or, more often than not, early.
Innova’s Signfix 7 is now our first choice adhesive and we use it throughout our manufacturing processes. It is a good, reliable adhesive and just as importantly, the price is very competitive.
All business transactions have been dealt with in a professional, efficient and reliable manner.
The staff at Innova Solutions are well qualified, polite, and resourceful.
We, as a company, have used Innova Solutions for various bonding products over many years. We have always found them to be very professional, offering a customer service second to none with swift delivery times from placement of order or providing on-site consultation and sample testing to ensure we are on the correct track in choosing products.
They offer a wide variety of products, mostly stocked items and Innova’s attitude to their customer suits our own personal needs down to the ground. They have, on many occasions, gone that extra mile for me in the past, and have in fact discovered or developed new products to suit our needs. I would personally, highly recommend their products and customer service.